Here are short answers to frequently asked questions about our products and services.

We offer EXW, FOB, and CIF pricing options

Orders are typically delivered within 20 to 35 days after deposit is received.

Yes, our sauna rooms can be customized to fit the exact dimensions of your facility

Yes, we offer several color options for Spa customization

Yes, samples are available. The sample fee and freight need to be confirmed..

Outdoor Spa, Swimming spa and cold plunge tub warranty period is 5 years, Sauna Room, steam shower room warranty period is 2 years

We request photos or videos to identify the issue and prevent recurrence. Replacement parts will be provided in the next order, or urgent parts can be sent immediately.

Yes, we can print your brand logo on the package with the provided “logo usage authorization letter”.

Yes, we provide an instruction book to guide you through using the tub effectively.

You Still Have A Question?

If you can’t get help from the FAQ above, you can contact us and we will respond promptly.